Because it's the rules is sometimes the only option. I've just started work as a security guard at a large engineering works, and though we're usually fairly relaxed about letting people we know in, we recently had a guy sacked under less than cordial circumstances. If we hadn't been given specific instructions to make sure he left site and invalidate his pass, he probably could have gone anywhere he wanted.
If you forgot your own pass, well that's your fault. If it doesn't work the way it should, then IT are to blame. If the general entrance policy is inconsistent, that's down to management. It's usually nothing to do with the guy on the gate who could lose his job if he doesn't do what he is told.
We do all sorts of pointless things every day, but it's part of our job description, so we've gotta do it. If the guard was unfriendly and hostile though, there's no need for that. That's just unprofessional.
no subject
If you forgot your own pass, well that's your fault. If it doesn't work the way it should, then IT are to blame. If the general entrance policy is inconsistent, that's down to management. It's usually nothing to do with the guy on the gate who could lose his job if he doesn't do what he is told.
We do all sorts of pointless things every day, but it's part of our job description, so we've gotta do it. If the guard was unfriendly and hostile though, there's no need for that. That's just unprofessional.