wellinghall: (Default)
wellinghall ([personal profile] wellinghall) wrote2006-03-12 10:02 am
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Some things that annoy me

The Pizza Hut "We do the pizza, you do the maths" adverts
TV schedulers who put the Muppets on to clash with Crufts

Jobsworths who won't let you into your office without a pass, even though they know you, "Because it's the rules"

Memes that give results you disagree with so much, you aren't prepared to put them up on your LJ

eBay sellers who don't leave feedback, and don't respond to your requests for it
eBay goods that don't arrive, and the seller abrogates all responsibility
Trans-Atlantic shipping charges

Living too far away from friends and family

[identity profile] wellinghall.livejournal.com 2006-03-14 11:01 am (UTC)(link)
Thanks for this - it's interesting to see the issue from another side.

The guard was neither unfriendly nor hostile. I suppose the people who are really to blame are management. If you turn up without a pass in the week, you give your name, phone no etc to the receptionist, and she gives you a temporary pass. If she recognises you, it makes the process a bit simpler & quicker, but you still go through the same process; and you get a pass whether she knows you or not.

At the weekend, you must have your own pass; even if the guard recognises you, he isn't allowed to let you in without one, and the system isn't set up to give out temporary passes at the weekend.

I might ask why the system is set up the way it is.

(Anonymous) 2006-03-14 03:31 pm (UTC)(link)
Well we've got it better arranged than that, because we are the receptionists as well as security, which makes sense - fewer lines of communication to get confused by - and we issue and control all the temp passes, and can do so any tmie we think suitable. Also, we don't have weekend staff, we all do a combination of weekdays, nights and weekends, so we tend to get to know everyone eventually.

We do however tell one little white lie to make things run more smoothly. If a temp pass isn't returned within 24 hours it gets cancelled. We tell everyone IT do that, but it's actually us who have complete control over the card system. It has prevented lots of people trying to make us compromise then get arsy when we don't.