Are you sure it's the 14th March 2011? Because I recall making a similar complaint a few years back and then looking at the letter more closely and realising that the appointment was for the following year...
The new systems have cut down that sort of waiting time, but our GP still advises us not to book with one local hospital because their booking system is crap.
That said, when I had to book an X-ray appointment recently I phoned through, got one the following day, and was in and out within an hour of the booked time.
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Date: 2011-03-12 05:39 pm (UTC)The new systems have cut down that sort of waiting time, but our GP still advises us not to book with one local hospital because their booking system is crap.
That said, when I had to book an X-ray appointment recently I phoned through, got one the following day, and was in and out within an hour of the booked time.
Win some, lose some.