Ah, I see what you mean. Yes, now that would have been frustrating!
I sent them a stiff email on Sunday evening (which I haven't had a reply to yet), and talked to them yesterday when I went to pick the car up (when they got rather stroppy). I shall see what (if anything) they say in reply to the email.
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Date: 2012-08-07 08:39 am (UTC)I sent them a stiff email on Sunday evening (which I haven't had a reply to yet), and talked to them yesterday when I went to pick the car up (when they got rather stroppy). I shall see what (if anything) they say in reply to the email.