wellinghall: (Ferret)
[personal profile] wellinghall
On our way back from Wolverhampton yesterday, we got off the train at Bristol Parkway ... and found we had left one of our bags on the train. We spoke to a member of staff, who radioed another member of staff, who rang the next station on, who found the bag, and sent it back on the next train northbound. I am quick enough to criticise railway staff when they don't do a good job; but I also like to say thank you, and acknowledge publicly, when they do do a good job, and go that extra mile.

We gave two of the people involved some fresh eggs, which I think they appreciated :-)

Date: 2014-09-07 05:35 pm (UTC)
From: [identity profile] wellinghall.livejournal.com
While I was waiting, a young lady came up to collect the debit card she had dropped at the station that morning.

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wellinghall

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